Background
Quality Control and Assurance
SIGNEWORDS quality control and assurance standards rank among the most rigorous in the global translation and linguistics market.
Our commitment is to provide qualitative excellence in each project we undertake.
SIGNEWORDS seasoned linguists
SIGNEWORDS seasoned linguists have a passion for language use and also for communication through language.
This enthusiasm means that Maria Rotger and her associates are highly focused on their trade and uphold a mission of applying ongoing improvements, thus helping produce the highest quality content and communications, which are:
- up-to-date with the latest linguistic developments
- relevant and compelling
Steady improvement in the quality of the delivered work.
- Our primary mission is to use the form of speech appropriately in the different working fields and specialized sectors.
- Based on this premise, we need to keep abreast of language evolution, which is continual and constant and also determines any possible changes.
- We include the necessary advancements in each step we take in our work as linguists.
Controlled and scrutinized selection of the professionals involved in each assignment.
- Always under their specific attributes.
- At SIGNEWORDS, we select our associate linguists based on very clearly defined parameters and criteria, which ensure that they are still the best option in terms of:
- specializations
- experience
- training
- knowledge
continuous training of SIGNEWORDS' associates.
We steadily train the linguists who successfully are in our team so that they:
follow our quality standards and
- work in line with the principles and tests that we continually update and adapt to each project.
We keep an eye out for the smallest of details
We carefully check every text before finally signing off each delivery as perfect, being aware that small details can be overlooked.
Quality control and assurance on the review of multiple factors
Style guide
Checking its application, should this document exist.
Client’s instructions
These can be the initial instructions or ones that arise during communications throughout the working process.
Style and vocabulary
Following any: glossaries, documents, and publications, that the client might supply.
Possible errors correction
Detection of errors through the in-depth monitoring of each job undertaken within the SIGNEWORDS’ scheduling.
Quality standards applied to both means and system
- Monitoring of day-to-day operations by the project management team.
- Assessment of work processes. From planning up to execution and delivery to be able to assess the applicable improvements steadily introduced.
- We consistently pursue improvements in managing the organization by deciding to be actively present in each stage of the working process and not merely acting without thinking. This makes us fully receptive and more attentive to everything while allowing us to implement improvements based on ideas that keep coming to mind as a result.
- Compliance with applicable regulations. This standard is general and global concerning legislation, ordinances, and other policies related to linguistic services.
- Strict confidentiality and privacy processing. Through absolute respect for current privacy legislation. And our firm commitment to maintaining professional secrecy.